There are many antiviruses are available in the market including Bitdefender. The feature of this antivirus is reliable but with some glitches. Recently the problem occurs with Bitdefender antivirus is error code 1002. This error 1002 occur on the windows computer. If you are looking for troubleshooting this error you can follow the below mention steps.
Step 1: Boot the Window computer:
First of all, boot your PC and turn it into safe mode. After that check it if any error is still there. For the performance of advance start-up in safe mode go through the below steps.
• Restart your device, before restart it removes the floppy disks, DVDs, CDs from the computer. Tap the start button and click to option shut down.
• If the PC has more than one operating system tap on the operating system which you want to reboot. Now press “F8.”
• Now log on the device with user’s account as administrator.
• Next, you have to proceed step 2.
Step 2: Use The “System File Checker” Tool
• Run the system file checker tool on your device. You will find an elevate command prompt follow this and type sfc/scannow, and hit the “enter” button.
• You will get a message “Windows Resource Protection did not locate any kind of integrity violations” or “Windows Resource Protection is incapable of performing the requested operation.”
• In the safe mode perform the system file checker and resolve the issue of Bitdefender antivirus software. Ensure there is no pending file remain under the “%WinDir%\WinSxS\Temp” section.
• You will get a message that “Windows resource protection detect corrupt files and repair it. You will find all details in the “CBS.Log %WinDir%\Logs\CBS\CBS.log”.
When you tried both step and still the error code 1002 remain same then you can ask Bitdefender customer care to help you. Trained professionals of Bitdefender will assure you and fix the error 1002 easily. Through Bitdefender service phone number your all issues related to this antivirus will dissolve 24 X 7.